Category: Release Notes

    IG 4 S-SERIES UPDATE #13

    This update includes the following enhancements:

    • •  Enhance graph security before web-admin login
    • •  Update ASP server configurator component to handle leading/trailing spaces in received server name

    This update carries the following bug fixes:

    • •  Fix issue where command query and health report to ASP does not work when unlicensed gateway is left running for more than 10 days and then licensed
    • •  Fix issue where user fails to connect to a gateway with Remote Access turned on at ASP if gateway reboots after it has processed the remote access request
    • •  Fix issue in DHCP server where NAK is not issued when DHCP Request is received asking for an IP outside of the configured scope
    • •  Optimize use of memory in report maintenance module to fix logs not being backed up or deleted when there are many log entries

    IG 4 S-Series Update Release No. 13
    Release Date: 16 Feb 2022
    Update File Name: 13.IG4000S_base-sys-bulk09-20220111-01.pkg
    (md5: f88b73ddf8f66100eadb88b759da4f68)

  • ASP Update #10

    Advisory to ASP admin: This update carries fixes for built-in portals with external success page.  These fixes will take effect on the gateway after the location portals have been synced to the gateway.  For sites that require the built-in portal external success page fixes, you should push the fixes to the gateway by triggering a […]

  • IG 4 S-Series Update #12

    This update adds the following enhancements: Sync down VLANs configured at ASP Personal Area Network (PAN) enhancements: Added support for Cisco/Meraki and Xirrus Allow admin to configure the desired VLAN to revert to upon client logout See PAN > Server Configuration > Default VLAN Enhancements in issuing Change of Authorization (CoA): Shortened delay in issuing […]

  • SG 4 S-Series Update #12

    This update adds the following enhancements: Sync down VLANs configured at ASP Personal Area Network (PAN) enhancements: Added support for Cisco/Meraki and Xirrus                               Allow admin to configure the desired VLAN to revert to upon client logout See PAN > Server Configuration > Default VLAN Enhancements in issuing Change of Authorization (CoA): Shortened delay in issuing […]

  • SG 4 S-Series Update #11

    This update includes the following enhancements: Support for Application Shaping module Defining global application shaping rules Creating plan-based shaping rules based on site categories Note: Security module must have been activated and the web signatures fetched for the Application Shaping module to work New authentication report Captures the performance and status of downstream login attempts […]

  • IG 4 S-Series Update #11

    This update includes the following enhancements: Support for Application Shaping module Defining global application shaping rules Creating plan-based shaping rules based on site categories Note: Security module must have been activated and the web signatures fetched for the Application Shaping module to work New authentication report Captures the performance and status of downstream login attempts […]

  • IG 4 S-Series Update #10

    This hotfix update fixes the following issues: Device detection settings do not get saved correctly ASP page’s last synced time does not get updated Unsuccessful device login after submitting Instagram credentials Update Release No. 10Release Date: 9 Sep 2021Update File Name: 10.IG4000S_base-sys-hotfix-202100906-01.pkg(md5: 8dbb1a14434393ff151187ef04a8d3e4)

  • SG 4 S-Series Update #10

    This hotfix update fixes the following issues: Device detection settings do not get saved correctly ASP page’s last synced time does not get updated Unsuccessful device login after submitting Instagram credentials Update Release No. 10Release Date: 9 Sep 2021Update File Name: 10.SG4000S_base-sys-hotfix-20210906-01.pkg(md5: b3e207397078b42f4ddd7cf0fbd3597d)

  • SG 4 S-Series Update #9

    This update adds the following enhancement: New PMS support – IDB New user authentication mode – LDAP User policy enhancements New option to disable local logging of Form and Social users (Authentication > Settings) New option to update guest arrival and departure dates on receiving subsequent Guest In message from IDS PMS for the same […]

  • IG 4 S-Series Update #9

    This update adds the following enhancement: New PMS support — IDB User policy enhancements New option to disable local logging of Form and Social users (Authentication > Settings) New option to update guest arrival and departure dates on receiving subsequent Guest In message from IDS PMS for the same guest Enhanced phone number and email […]