Careers

We have the following career opportunities:
We are looking for candidates who love challenges and working in a fast-paced environment utilizing their technical expertise confidently and a passion for troubleshooting and analysis. You will be part of the technical support team that provides technical support to our customers on a rotational basis. You should be a resourceful team player who is self-motivated, responsible and able to work well under pressure. You should have the potential or ability to lead a group of technical support engineers handling technical problems.

Your job scope involves providing client customers and partners with in-depth technical assistance in the use of ANTlabs products and solutions, cooperate with the sales and professional services teams to ensure ongoing customer success and satisfaction, and participate in the creation and maintenance of support documentation.

To join our team, you should have:

  • At least 4-6 years’ experience working with Linux OS servers
  • Be comfortable in handling customers over the phone and able to speak and write fluently in English

Skill Set

  • Experience in bash scripting
  • Some knowledge of PHP and Perl scripting
  • Experience in setting up, configuring and maintaining of databases, web servers, DNS, DHCP, RADIUS, proxy, DRBD, Linux Firewalls, regular expressions
  • Working knowledge of protocols for TCP/IP, DNS, HTTP, DHCP, HEARTBEAT, CARP, RADIUS
  • Able to perform trend analysis for related technical issues
  • Some knowledge of using Wireshark would be beneficial
  • Must have a decent command of spoken and written English. Working knowledge of other languages would be an advantage

Scope of Work

  • Project Support – Understanding of scope environment of project support, able to analyze technical problems down to problem isolation
  • Product Support – Part of the technical escalation path for product support, able to analyze technical problems down to problem isolation
  • Research into possible solutions for the problem and propose where required
  • Required to travel to customer sites to perform operation maintenance, investigation, and analysis of technical problems and eventually recovering services to a functional state
  • Perform weekly rotational on-call standby
  • Able to perform shell scripting and software application building/maintenance

Personality

  • Good work ethics
  • Self-starter
  • Innovative
  • Must be able to work as a team

Interested candidates please forward a copy of your resume in Word/PDF format with a recent photo attached to hr-antlabs@antlabs.com with job title in the Subject field.  We regret that only shortlisted candidates will be notified.

Responsibilities

  • Meeting the technical business needs of partners and/or end users by focus on sales revenue and lead generation
  • Responsible for developing and maintaining sales channels with Channel Partners
  • Establish a qualified pipeline of business and maintain an accurate forecast
  • In charge of preparing and delivering customer presentations, pricing and promotional proposals
  • Develop sales and marketing initiatives with key partners to increase monthly sales revenue
  • Analyze market trends and develop sales plans to increase brand awareness
  • Recognize and acquire strategic business opportunities
  • Provide weekly, monthly and quarterly forecasts, keeping an up-to-date prospect funnel
  • Focused on driving revenue through new customer acquisition
  • Responsible for identifying, recruiting, and working with key value-added resellers to drive new business and retain existing customers

Requirements

  • Diploma or Bachelor’s Degree in Business or equivalent with minimum 3-5 years of successful sales experience, preferably in the IT industry
  • 2 years of channel sales experience selling software/IT technology
  • Strong sales background with proven sales ability: pricing, relationship building and management, consultative selling
  • Ability to work independently with minimum supervision or as part of a team
  • Ability to travel to one’s assigned territory when required
  • Strong sense of time management and ability to manage multiple tasks simultaneously
  • Possess excellent presentation and negotiation skills to successfully present information to customers
  • Singaporeans preferred

Interested candidates please forward a copy of your resume in Word/PDF format with a recent photo attached to hr-antlabs@antlabs.com with job title in the Subject field.  We regret that only shortlisted candidates will be notified.

Responsibilities

  • Work with business units in developing business plans to achieve company revenue goals
  • Analyze competitive marketplace and industry trends to accordingly develop business strategies for revenue generation
  • Obtain customer feedback and suggest appropriate product revisions
  • Coordinate with engineering and manufacturing teams in product development activities
  • Recommend product enhancements and updates to identify new business opportunities
  • Support the marketing team in developing sales and marketing strategies for profitability
  • Prepare and update product training materials
  • Conduct product and sales training to sales, marketing and support team
  • Conduct product and sales training to partners and customers
  • Assist in new product introduction and release activities
  • Coordinate with cross-functional teams to provide product engineering, development, management, and sales solutions
  • Address customer issues and concerns in a timely fashion to ensure customer satisfaction
  • Work with the business team to identify new customers and to retain existing customers
  • Stay up-to-date with product knowledge, business flow, sales process and market dynamics
  • Maintain complete documentation for all product-related activities

Interested candidates please forward a copy of your resume in Word/PDF format with a recent photo attached to hr-antlabs@antlabs.com with job title in the Subject field.  We regret that only shortlisted candidates will be notified.

Responsibilities

  • Provide technical deployments in all running projects & new projects as a team member of Business Solution Department.
  • Understand how to gather more technical requirements/information and recommend a solution.
  • Must be able to do Linux system installation, end-to-end/pilot testing at staging/production environments, ANTlabs solution verification and fault escalation.
  • Perform troubleshooting and patch fixes at a hardware and software level.
  • Able to diagnose, isolate, troubleshoot, and fix technical issues under pressure.
  • Ability to supervise/manage the implementation engineer in the role of ‘project lead’ will be preferable
  • Engineer level, customer and partner support & system training.
  • Team work & knowledge sharing is must as part of Business Solution department.
  • Show responsibility on all assigned tasks even need to work after office hours (at situations) in achieving tasks or timely project completion.
  • Can do attitude, willing to go the extra mile; drive and determination.
  • Demonstrated ability to execute and perform timely follow-up to ensure customer satisfaction & instil quality in every aspect of job function.
  • Any other matters as instructed by Supervisor (or) Project Manager when required due to job nature.
  • Overseas travel may be required for onsite implementation (duration – depends on project/customer/onsite requirement).
  • Good written and verbal communications skills.

Requirements

  • Minimum 3-5 years of technical work experience in IT/Telecom industry with following technical skills/experience.
  • Bachelor’s Degree in: Engineering (Computer / Telecommunications), Computer Science / Information Technology or its equivalent.
  • Local residents are preferred, however foreigners will be considered.

Technical Skills/Experience

  • Install, configure, maintain and administer a stable RedHat Enterprise Linux, administrator experience with Unix/Windows
  • Scripting experience, specifically with Perl, PHP and bash
  • In-depth knowledge of TCP/IP, BIND, LDAP and other core technologies (RADIUS/RADIATOR)
  • Prior working experience with Telecom Network infrastructure and back-end systems of DHCP, DNS, etc. will be preferable
  • Install and manage virtual machines using VMware technology.
  • Must have good working knowledge of the following, but not limited to: Apache 1.3.x and 2.0, Tomcat, MySQL/Oracle, Exim, SSHd, Qmail, Bind, Nagios, etc.
  • Knowledge of how to modify kernel and device driver behaviour during situations
  • Strong understanding of network, server security practices and tools.
  • Certification in Linux (RHCSA, RHCE) is highly desirable
  • Certification in Networking, technical related will be most preferable

Interested candidates please forward a copy of your resume in Word/PDF format with a recent photo attached to hr-antlabs@antlabs.com with job title in the Subject field.  We regret that only shortlisted candidates will be notified.

Responsibilities

  • Manage an engineering team of software analysts and developers across multiple locations
  • Establish milestones, anticipates issues, and monitors adherence to project scope, requirements and design documents, schedules, and to the software development process.
  • Assume day-to-day responsibility for ensuring that the engineering projects are completed on time and that all deliverables are of the highest quality
  • Work closely with the technical engineering experts to: share best practices, help resolve project issues, and ensure that staff is properly allocated to tasks by considering staff’s skills and interests, and the project’s needs
  • Manage development work of external vendors if necessary
  • Understand the technical details of the software product and be the liaison between technical and non-technical teams
  • Quality Assurance management
  • Product, R&D document and knowledge sharing

Requirements

  • Experience in applying best practices in project management, including those used to initiate, plan, control, monitor and report upon all phases of project activity.
  • Must be familiar with project management tools such as Microsoft Project and versioning tools such as CVS
  • Must have excellent oral and written skills with the ability to manage a software team that includes analysts, developers and software testers.
  • Demonstrate knowledge of all phases of software development cycle, ability to develop project plans, requirements documents, and project budgets.
  • Familiarity with quality assurance practices is preferable
  • Excellent understanding of programming fundamentals (algorithms, data structures, etc) is a plus point

Interested candidates please forward a copy of your resume in Word/PDF format with a recent photo attached to hr-antlabs@antlabs.com with job title in the Subject field.  We regret that only shortlisted candidates will be notified.