Tag: SG5 Series

    SG 5 Update #9

    This update includes the following fixes:

    • – Fix the issue where the hourly scheduled job that does file rotation for the local lawful intercept logs is not running
    • – Fix the VLAN not being updated in the session monitor page when there is a change of VLAN for a downstream device

    Release Date: 30 April 2024
    Update File Name: 09.SG5000_base-sys-hotfix-20240425-01.pkg
    MD5 Checksum: 6d1e7a45b81b7ac9303286374cf392de
    File size: 452 KB

    SG 5 Update #8

    Release Date: 18 March 2024
    Update File Name:08.SG5000_base-sys-bulk04-20230822-01.pkg
    MD5 Checksum: a017b1e7574c0fe1da181c719c2d5560
    File size: 173 MB

    Note: this update takes up to 3 minutes to complete. Please wait for the update to complete. After the software update has been completed, the Updates GUI page will be updated to show the update status. While the software update is in progress, please do not start another instance of Update 8 patching.

    SG 5 Update #7

    This update adds the following enhancements:

    • – Web server enhancements:
      • > Performance tuning of the web redirect component to handle more load especially for the larger capacity product models
      • > Enhanced stability under some load conditions
    • – Admin GUI enhancements:
      • > Sync feature of ANTlabs Service Provider page enhanced to show the status of the most recent sync of gateway settings from ASP and allow user to view the details of the synced settings (plans, portals, bandwidth, VLANs)
      • > Show system name in login page and at the top banner after login
        • *Note: system name is configured at Settings > SNMP and will take effect upon logging out and logging back in to the admin GUI. The reboot recommendation you get after the save is for the purpose of applying changes (if any) to other SNMP settings that require other services such as the client manager to restart, so the reboot recommendation can be safely ignored where no such changes are made.

    The following bug fixes are included in this update:

    • – Network-related fixes:
      • > Fix WAN SNAT
        • – Fix gateway not responding to configured SNAT IP ranges on the WAN interface
        • – Fix issue where HA passive node responds to SNAT IP on the WAN interface
      • > Fix passive node in HA setup to not respond to ARP requests for LAN IP
      • > Fix static source routes not taking effect
    • – Prepare for pairing command (invoked via admin GUI or CLI) enhanced to reset the HA node identifier to fix loss of HA communications after a cloned vSG node joins the active node from which it was cloned
    • – Network bandwidth-related fixes:
      • > SG 5400 only – Fix QoS server so VLAN-tagged client traffic goes under the assigned QoS tier
      • > Fix speed optimization (turning off redirection of some downstream traffic to a QoS concentrator) not taking effect under some conditions
    • – Fix PMS room change not triggering dynamic PAN VLAN update for the guest’s user account, so user device could not go under the new room’s mapped VLAN even after re-associating with the downstream WiFi network
    • – Fix bugs in syncing of plans/locations from ASP:
      • > Fix sync errors of existing plans with mismatched plan types
      • > Fix autologin location not honouring the assigned plan bandwidth settings
      • > Fix fallback web-based mechanism of autologin locations not granting internet access
    • – Fix notification of software update level difference between two HA nodes not showing upon logging in to admin GUI
    • – Authentication log-related fixes
      • > Fill in appropriate error messages for:
        • – User account creation error for the RADIUS authentication scenario
        • – Some rare errors encountered during SMS-verified form authentication
      • > Fix additional ‘Fail’ authentication log being created, resulting in two logs for the same login attempt — one ‘Incomplete’, the other ‘Fail’ — when social media platform invokes callback to the gateway with an error condition. Should just update the first log from ‘Incomplete’ to ‘Fail’.

    Release Date: 20 JULY 2023
    Update File Name: 07.SG5000_base-sys-snat-202300508-01.pkg
    MD5 Checksum: 39bd9ff806d634ebda21323441475170

    SG 5 Update #6

    This update updates the default ezxcess.antlabs.com SSL certificate. New expiry date is 13 April 2024.

    Release Date: 22 Mar 2023
    Update File Name:06.SG5000_base-hotfix-certificate-202300320-01.pkg
    File Size: 22 KB
    MD5 Checksum: 5ff999f0c4c5b6e1211d5f44c5cdfca9

    SG 5 Update #5

    This update includes the following fixes:
        • Web server upgrade
            • Enhance stability in rare situation of receiving very long URLs
            • Support proxying to a target domain name with underscore character _

    This update also increases the maximum file upload size of the web server to support uploading of larger patch package files.

    SG 5 Update Release No. 5
    Release Date: 24 Feb 2023
    Update File Name: 05.SG5000_base-hotfix-nginx-20230221-01.pkg
    File Size: 1.4 MB
    MD5 Checksum: 2fde3f01976947d4fb5a39dc0167b52b

    SG 5 Update #4

    This update includes the following enhancements:

    • > Support for SkyTouch /CONNECT PMS (Events Webhook)
    • > Multi-WAN load-balancing support for WAN DHCP configuration
    • > View and download various logs via web-admin GUI
    • > Performance tuning
      • – PHP web process manager configuration update
      • – Network QoS service upgrade
    • > Security enhancements
      • – Remote Access service upgrade for more secure ciphers and algorithms
      • – Firewall enhancements for traffic directed at the gateway
      • – System monitoring service update
    • > Kernel upgrade for better performance
    • > System component upgrades
      • – Web server upgrade for proxy services
      • – Speed up frequency of syncing ASP-managed settings to gateway
      • – PAN service upgrade
    • > Dashboard shortcuts
      • – Remove short cuts that are no longer used — Plans, Locations
      • – Add new shortcuts — ASP, Updates
    • > API upgrade

    This update includes the following fixes:

    • > HA-related fixes
      • – Fix out-of-box SG5 v5 appliances not being able to set up HA. HA service now uses unicast for communication between nodes.
      • – Fix Micros PMS user settings not failing over to HA backup node
      • – Ensure HA nodes do not lose communication with each other after snapshot restore
        • > Physical appliances’ snapshot restore fix so HA link-present snapshot restore can complete without losing HA communications between the nodes
        • > CLI prepare_for_pairing and HA module updates
          • – For vSG Express/Pro, HA link-present VM snapshot restore is not supported. It is recommended to first break the HA link, snapshot restore the nodes, then use CLI prepare_for_pairing or GUI prepare for pairing to prepare the backup node to join the active node
    • > Micros PMS (1700/2000/3700/4700/8700) fixes
      • – Fix not deleting outdated room status when Daily Guest Status Cleanup is enabled
      • – Fix “Computer Inquire” Inquiry Method not using the Computer Inquire method during second phase of the two-step posting
    • > Fix application shaping service to emit proper messages during startup
    • > Remove subnet control from LAN IP GUI
    • > Fix some Remote Syslog settings not saved correctly
    • > Admin framework fix so view-only user is not allowed to reboot system
    • > ASP-related fixes
      • – Fix ASP sync component not syncing the plan’s application shaping rules’ categories correctly
      • – Fix ASP server configuration component not updating the accounting server configuration

    The gateway will automatically reboot upon successful application of this update.

    SG 5 Update Release No. 4
    Release Date: 13 Jan 2023
    Update File Name:04.SG5000_base-sys-bulk03-20220808-01.pkg
    File Size: 63 MB
    b39139506c4bedfa4e5077d0827be840 (build 27)

    SG 5 Update #3

    This update adds the following enhancements:

    • – Daily web signature download job enhanced to start in background to ensure timeliness of all scheduled jobs
    • – Application traffic shaping service upgrade

    ​This update includes the following bug fixes:

    • – Fix downstream not being able to login via Facebook
    • – Fix web filter not blocking domains that map to multiple categories
    • – Fix plan synchronization so AP 3100 account printer buttons and accounts refer to the correct plans after configuration restore and subsequent plan synchronization
    • – Fix memory leak in network connection category classifier component (used by web-filter and application traffic shaper)

    SG 5 Update Release No. 3
    Release Date: 22 Jun 2022
    Update File Name: 03.SG5000_base-sys-hotfix-20220608-01.pkg
    File Size:  1.8 MB
    (md5: 376fc827d7139243fe4ed81ee8496651)

    SG 5 Update #2

    This update adds the following enhancements:

    • • New PMS Support – Micros 1700/2000/3700/4700/8700
    • • Account Printer (AP 3100) module upgrade
      • ◦ Dynamic VLAN support based on user-entered VLAN ID or Room Number
        • ▪ Note: for Room Number user entry support, Room to VLAN mapping must be
          configured.
    • • DHCP module upgrade
      • ◦ Allow user to configure default and max lease durations for per-VLAN DHCP
        scope
    • • Report module upgrade
      • ◦ Enhanced CSV export for PMS guest, checkout and billing logs, supporting large
        number of log entries
    • • Enhanced PAN module stability
    • • Improve HA failover timing

    This update includes the following fixes:

    • • API fixes
      • ◦ plan_update to allow plan sharing to drop from more than 1 to 1
      • ◦ account_update to update dynamic VLAN properly
    • • Cloud sync fixes
      • ◦ Fix not being able to login with Throttled and Form (Temp) plans from location
        portal
      • ◦ Fix Throttled and Form(Temp) not showing in plan dropdown box for downstream
        PMS-authenticated guest to choose

    SG 5 Update Release No. 2
    Release Date: 3 Jun 2022
    Update File Name: 02.SG5000_base-sys-bulk01-20220506-01.pkg
    File Size: 13 MB
    (md5: 513d4f447d62f13a43b07d0d3162482d)

    SG 5 Update #1

    This update adds the following enhancements:
       • DNS service upgrade
          ◦ Enhanced robustness in the presence of BADVERS responses to Extended Mechanisms for DNS (EDNS) queries with unsupported version numbers
          ◦ IP resolution retry logic for the domain of the website displayed for sites blocked with Web Filtering
       • Improve HA failover timing

    This update includes the following fixes:
       • HA fixes
          ◦ Fix HA config file so only the backup node gets its redundant storage reset under split brain condition
          ◦ Fix issue where user settings are not synced over to the peer
          ◦ Passive node not to bring up floating IP addresses
       • API fix
          ◦ Update API configuration file to enable support for auto-login location
       • DHCP service fixes
          ◦ Enhance DHCP service stability by updating its configuration file to support the captive-portal option
          ◦ Fix issue where DHCP-acquired DNS is not applied to the system
       • Prevent display of error message when loading the loadbalancer configuration page
       • Fix event manager not showing the events calendar due to a client-side script error
       • Status collector fix to get the correct system memory usage information. This fixes the issue where ASP shows the wrong system memory value.

    SG 5 Update Release No. 1
    Release Date: 11 May 2022
    Update File Name: 01.SG5000_base-sys-hotfix-20220407-01.pkg
    File Size: 3.1 MB
    (md5: 4844d333f030f614ed496981687309a6)