Category: IG 4 S Series Release Notes

ANTlabs

    IG 4 S-Series, SG Express 5100 v4/5200 v4 Update #17

    Important notes:

    1. Service downtime is expected as there is a forced automatic reboot after applying this update. For HA setup, service downtime will be longer than usual as ID2 HA service is brought down while patching ID1, and ID2 will only reboot to recover heartbeat after ID1 has booted up; so the service downtime for HA setup will be as long as the time it takes to sequentially reboot the two machines, one after the other.

    2. In the event snapshot restore is required due to error in applying this update, you may proceed to restore the snapshot to recover the system. However after booting up after the snapshot restore, you will not be able to pull this update from the online update centre. Please contact ANTlabs Support; we will assist in making the update available to you.

    Prerequisites:

    • • Your ASP must be upgraded to at least version 2.0.1
    • • All policy items including plans, portals, bandwidth and VLANs must be migrated to ASP before applying the update.
      • ◦ If the gateway is sharing bandwidth limit by device, ASP must be first upgraded to 2.0.2, and the sharing bandwidth limit on the cloud for this gateway set to by-device, before applying this update.

    This update converts this gateway to v5 (the SG 5 software version) Update 2. Hereafter, the gateway will fetch the SG 5 (v5) updates.

    The gateway will automatically reboot upon successful application of this update.

    Known issue: after the gateway has been converted to v5, downstream login via facebook will not work. You would need to apply Update 3 to fix this.

    Notes for HA setup:

    For HA setup, the recommended steps are:

    1. 1. Apply update to ID1 first. ID1 will reboot. Note: as the HA mechanism in ID2 is temporarily disabled, there will be service down-time as ID2 will not take over as the active node while ID1 is rebooting.
    2. 2. Once ID1 is up, on ID1 web-admin GUI’s HA page, wait until you see Peer is connected.
    3. 3. Fail over to ID2. Note: some GUI pages will load with incorrect values as ID2 software is not up-to-date yet.
    4. 4. Apply update to ID2. ID2 will reboot and ID1, the preferred master, will become the active node again.

    IG 4 S-Series, SG Express 5100 v4/5200 v4 Update Release No. 17
    Release Date: 13 Sep 2022
    Update File Name: 17.IG4000S_base-sys-bulk11-20220506-01.pkg
    File Size: 49 MB
    (md5: 4f272d6c7ce18784785a251f2a3aee83)

    IG 4 S-Series Update #16

    This update includes the following fixes:

    • – Fix gateway not being able to connect to with an ASP remote access session as gateway has failed host key verification.

    • – Fix gateway losing connectivity to the cloud when a server domain resolves to a different IP address. Fix cloud communication module to use per-connection handle DNS caching.

    • – Fix posting wrong bill amount to Micros 1700/2000/3700/4700/8700 PMS with respect to whole number currency settings.

    IG 4 S-Series Update Release No. 16
    Release Date: 22 July 2022
    Update File Name: 16.IG4000S_base-sys-hotfix-20220719-01.pkg
    File Size: 1.3 MB
    (md5: afdc7298614ef53b63b0db0b14f5e5d4)

     

    IG 4 S-SERIES UPDATE #14

    This update updates the gateway’s default (ezxcess.antlabs.com) SSL certificate.  The new SSL certificate’s expiry is 7 April 2023, 23:59 GMT.

    Note:

    The current default SSL certificate will expire on 15 Apr 2022, 23:59:59 GMT.  This update should be applied before the expiry date, especially for sites that use the default SSL certificate to serve out downstream login pages with HTTPS enabled, to avoid errors or security warnings.

    IG 4 S-Series Update Release No. 14
    Release Date: 22 Mar 2022
    Update File Name: 14.IG4000S_base-sys-hotfix-20220316-01.pkg
    (md5: 036a54f739a92f46fee9abd0be33f56e)

    IG 4 S-SERIES UPDATE #13

    This update includes the following enhancements:

    • •  Enhance graph security before web-admin login
    • •  Update ASP server configurator component to handle leading/trailing spaces in received server name

    This update carries the following bug fixes:

    • •  Fix issue where command query and health report to ASP does not work when unlicensed gateway is left running for more than 10 days and then licensed
    • •  Fix issue where user fails to connect to a gateway with Remote Access turned on at ASP if gateway reboots after it has processed the remote access request
    • •  Fix issue in DHCP server where NAK is not issued when DHCP Request is received asking for an IP outside of the configured scope
    • •  Optimize use of memory in report maintenance module to fix logs not being backed up or deleted when there are many log entries

    IG 4 S-Series Update Release No. 13
    Release Date: 16 Feb 2022
    Update File Name: 13.IG4000S_base-sys-bulk09-20220111-01.pkg
    (md5: f88b73ddf8f66100eadb88b759da4f68)

  • IG 4 S-Series Update #12

    This update adds the following enhancements: Sync down VLANs configured at ASP Personal Area Network (PAN) enhancements: Added support for Cisco/Meraki and Xirrus Allow admin to configure the desired VLAN to revert to upon client logout See PAN > Server Configuration > Default VLAN Enhancements in issuing Change of Authorization (CoA): Shortened delay in issuing […]

  • IG 4 S-Series Update #11

    This update includes the following enhancements: Support for Application Shaping module Defining global application shaping rules Creating plan-based shaping rules based on site categories Note: Security module must have been activated and the web signatures fetched for the Application Shaping module to work New authentication report Captures the performance and status of downstream login attempts […]

  • IG 4 S-Series Update #10

    This hotfix update fixes the following issues: Device detection settings do not get saved correctly ASP page’s last synced time does not get updated Unsuccessful device login after submitting Instagram credentials Update Release No. 10Release Date: 9 Sep 2021Update File Name: 10.IG4000S_base-sys-hotfix-202100906-01.pkg(md5: 8dbb1a14434393ff151187ef04a8d3e4)

  • IG 4 S-Series Update #9

    This update adds the following enhancement: New PMS support — IDB User policy enhancements New option to disable local logging of Form and Social users (Authentication > Settings) New option to update guest arrival and departure dates on receiving subsequent Guest In message from IDS PMS for the same guest Enhanced phone number and email […]

  • IG 4 S-Series Update #8

    This update adds the following enhancement: Support for the new Security module: Categorize websites into different categories based on signatures Allows administrators to specify which categories of websites to block downstream users from accessing Diagnostic tool to determine the categories a specific website belongs to The gateway will automatically reboot after this update has been […]

  • IG 4 S-Series Update #7

    This update adds the following enhancements: Support for cloud-managed config backup and restore Note: ANTlabs Service Platform (ASP) Update 1.0.7 is required to support this feature WAN enhancements: Option to use DHCP to get WAN Physical IP Allow user to choose between physical and floating IP for interface gateway Dashboard enhancement to show physical IP […]