Tag: IG 4

    IG 4 Update #48

    This update updates the gateway’s default (ezxcess.antlabs.com) SSL certificate.  The new SSL certificate’s expiry is 7 April 2023, 23:59 GMT.


    The current default SSL certificate will expire on 15 Apr 2022, 23:59:59 GMT.  This update should be applied before the expiry date, especially for sites that use the default SSL certificate to serve out downstream login pages with HTTPS enabled, to avoid errors or security warnings.

    Update Release No. 48
    Release Date: 22 Mar 2022
    Update File Name:48.IG4000_base-sys-hotfix-20220316-01.pkg
    (md5: 59e09304c04feaa4e9f0a507fce66f7a)


  • IG 4 Update #47 – API backward compatibility

    This hotfix updates account_add, account_get, and plan_get_id API for backward compatibility. Update Release No. 47Release Date: 19 Nov 2021Update File Name: 47.IG4000_base-sys-hotfix-20210805-01.pkg      (md5: fce60117ddb479b249ef103d4dd4ca6a)

  • IG 4 Update #46

    This update adds the following enhancements: New PMS support — IDB User policy enhancements New option to disable local logging of Form and Social users (Authentication > Settings) New option in Micros Fidelio and JDS Interface to Springer Miller PMS types to update existing guest info on receiving Guest In message Enhanced phone number and […]

  • IG 4 Update #45 – API Update

    This hotfix updates the API to use Facebook Graph API version 10.0. Update Release No. 45Release Date: 27 Apr 2021Update File Name: 45.IG4000_base-app-facebook_hotfix-20210427-01.pkg(md5: 2f49c029952406b426b0687065f6a048)

  • IG 4 S-Series Update #6

    This update adds the following enhancements: Licensing GUI to display the service provider contract details Enhanced web security by removing TLS 1.1 support for web pages served by the gateway Use Facebook Graph API version 10.0 New optional reset_balance=yes input to account_update API module to support Fixed Duration plan update where a reset of remaining […]

  • IG 4 Update #44

    This update updates the gateway’s default SSL certificate. Update Release No. 44Release Date: 18 Mar 2021Update File Name: 44.IG4000_base-sys-hotfix-20210315-01.pkg     (md5: eb1ae6db86cc482af92a63ce25ed79f6)

  • ANTlabs Authentication Methods

    ANTlabs recently added Office 365 and LinkedIn to its ever-growing list of Social WiFi authentication methods. Aside from allowing your guests to connect via social media quickly, here is the comprehensive list of ways you and your guests can connect to WiFi when using ANTlabs gateways:


    Social media – Encourage your guests to log in via Facebook, Google, Twitter, Instagram, Line, WeChat, and LinkedIn–and let them post good things about your venue

    Complimentary access – invite more guests to your venue with free WiFi

    User ID and password authentication (local accounts) – provide your guests, members, VIPs, and staff their WiFi user name and password

    Access code authentication (local accounts) – generate and give out WiFi access codes to your guests

    MAC-level authentication for non-HTTP devices – choose which devices can connect to your network

    PMS authentication and Billing – conveniently connect your esteemed guests through your hotel’s property management system

    Email / SMS authentication – let your guests connect to your network through email or SMS

    Office 365 login – your guests and office staff can use their Office 365 account to login to your WiFi network

    Auto-login – no login page for areas where you want guests to connect to your network sans access codes seamlessly

    Account Printer – one-tap access code generation on a hand-held device (i.e. ANTlabs Account Printer AP 3100)


    ANTlabs gateways also support credit card authentication and billing through Worldpay, Authorize.net, Payflow Pro, Payflow Link.


    Recently in December, WeChat rejoined ANTlabs’ roster of social WiFi login methods after its brief hiatus.

    How to let your hotel guests cast Netflix to TV securely

    Casting Netflix on Hotel TV with ANTlabs PAN Module

    Did you know that your neighbors may also know that you are watching Netflix when you cast Netflix on your hotel TV? Even high-end hotel guests are not spared the surprise nor embarrassment and have experienced getting a mobile notification that somebody nearby is streaming Netflix on their hotel TV. This situation usually happens when the network does not have any private network setup.

    Upon reaching your hotel room, one of the first things you will most likely do is get your devices connected to WiFi—whether for work or to relax after a long day by catching up on your favorite shows on Netflix, YouTube, Hulu, or Disney+. Unlike in the home network–where we only see the devices we own–guest networks would most likely also show other people’s devices connected to that AP when you scan for your devices to cast on your hotel TV. If you can see your neighbor cast Netflix from their phone to TV, imagine what else we could be unknowingly broadcasting when connected to guest networks.

    As a service provider, be it for hotels or MDUs, how can you assure the users in your network that their devices are only “speaking” with one another? And that intruders cannot easily find their devices? As more users are practically doing everything online these days, customers are also getting more aware of privacy matters and the need to protect themselves from intrusion.

    How to cast anything securely on the hotel TV

    cast netflix from phone to tv
    Cast Netflix easily to your hotel TV with ANTlabs PAN Module

    One way to accomplish this is to provide each user with their private network. Providing private networks for each of your guests will ensure that only the user’s devices can “see” each other online, whether they are ‘working from hotel’—the other WFH—or just unwinding and casting Netflix on their hotel room Smart TV. Guests can also connect their gaming consoles to it, just like how they set it up at home, thus, improving the guest experience. The traditional way of achieving this is not straightforward and very time-consuming. As a service provider, the easier way to do this is through ANTlabs’ PAN (Private Area Network) module.

    Excellent user experience with PAN module

    User experience is more than just a buzzword now, especially when transacting business online. It usually starts with how fast and easy you can connect to the Internet, how stable it is, and how secure it is wherever you are, especially guest WiFi networks. Improving network security protects your staff and guests from privacy intrusion and simplifies operations support.

    With PAN module, you can tell your guests that they have a private network within their hotel room and can expect to quickly hook up their gaming consoles or enjoy casting their favorite Netflix shows on their TV—without letting the whole building know about it. They can trust that they will have a pleasant and enjoyable stay and secure business transactions online.

    Increase WiFi revenue and staff productivity while ensuring privacy

    ANTlabs gateways also have other modules that complement the PAN module. Take, for example, the Advanced QoS module. You enjoy the best of both worlds with both PAN and Advanced QoS through operational efficiency, high-quality internet connectivity and privacy. These benefits are not only for the guests but also for the hotel staff. For one, it is easy for your team to set up private networks for your guests with the PAN module, and it is just as easy to allocate differentiated bandwidth tiers for your guests.  

    For example, your hotel can allocate VIPs and premium-paying guests with their 1GBps private network while non-guests who are enjoying free WiFi at the hotel lobby café share 200MBps among themselves. This means that no matter how hectic it gets during the day within your staff’s own 1GBps network, your VIPs and premium-paying guests will still be happily casting and streaming Netflix or making Zoom calls in their rooms. On top of this, other users will not see your devices that are within your private network. 

    Peace of mind while casting Netflix on hotel TV with ANTlabs Private Area Network Module

    The PAN module is also suitable for co-working spaces and MDUs (e.g., condominiums, dormitories, serviced apartments). While the current global situation does not encourage a lot of human traffic in these areas, it somehow shows the opposite on online traffic. Everyone is online to do practically everything; thus, more and more devices connect to the Internet daily. With the PAN module, service providers can provide a seamless and private user experience to their users no matter how busy the network gets with WFH (both ‘work from home’ and ‘work from hotel’) online activities during the day, and casting Netflix or YouTube at night. 

    Learn more about how the PAN module can improve your guest network.

    Photos by John-Mark Smith, Nicolas , and cottonbro  from Pexels