Tag: IG 4

    This update includes the following enhancements:

    • More downstream authentication methods:
    • Accor FLINT-HTNG PMS integration to support FLINT server to gateway authentication
    • QoS enhancement: Added option to support shared bandwidth limit by device
    • SNMP upgrade to support version 3
    • Payflow Pro credit card number and expiry input fields to have placeholder labels
    • API upgrade
      • smtp_post support for comma-separated multiple send-to email addresses
      • account_get and account_get_all output to include dynamic VLAN

    This update fixes the following issues where:

    • System monitoring service does not detect that ​​database or DHCP service is down
    • Use Web Proxy setting does not take effect.  Note: A reboot is required to apply the Use Web Proxy setting if it has been enabled
    • PMS-authenticated devices in a PAN VLAN are not migrated to new VLAN after room change.  Note: Event Handler – GC Event – Update Dynamic VLAN will need to be turned on to fix the issue.
    • System logging stops when transiting from active to passive mode under some condition.
    • CSV export for verified users do not show non-English characters properly.

    Note: It is recommended to reboot the machine after applying this update.

    IG4 update 40
    File Name: 40.IG4000_base-sys-bulk21-20200310-01.pkg
    File Size: 3107880 bytes
    MD5 Checksum: f0ecd9caae5b181260d11d226b34a532
    Release Date: 2020-07-16 11:00 SGT


  • IG 4 S-Series Update #1

    This update fixes the out-of-box default WAN physical IP value in some IG 4110S machines. IG4 update 1File Name: 01.IG4000S_base-sys-hotfix-wan-20200512-01.pkgFile Size: 17896 bytesMD5 Checksum: 7129bae4ace8fa47b0891fb3e054091fRelease Date: 2020-05-19 16:00 SGT

  • IG 4 Update #39 – New ACS Features

    This update enhances the gateway to work with new ACS features / enhancements available since the release of ACS Update 16.5: Plan display name configuration Multiple complimentary codes This update fixes the following issues where: Welcome page is seen downstream of an ACS-configured auto-login location WAN floating IP is not displayed on the gateway status […]

  • IG 4 Update #38 – Facebook Login Error

    This update fixes the issue where attempting to log in with Facebook leads to “This URL is Blocked” error. IG4 update 38File Name: 38.IG4000_base-sys-hotfix-facebook-20200101-01.pkgFile Size: 19544 bytesMD5 Checksum: b4e32f592744427aed995f79df237a5bRelease Date: 2020-01-09 18:00 SGT

  • IG 4 Update #37 – Account Printer AP 3100 Support

    This update adds support for Account Printer AP 3100 and fixes the following issues: Account Printer ​AP 2100 shows ‘Cannot Connect to Server’ when connected via the Management Port​ even when there is connectivity to the gateway​​ PMS settings of JDS Interface to Springer-Miller, HOBIC, Prologic First, FCS and Galaxy (LightSpeed XML), if never changed before, ​cannot get saved after […]

  • IG 4 Update #36 – Fixes

    This update fixes the following issues where: Incoming UDP traffic fails to reach downstream devices via port binding rules if access control has been enabled Logs partition disk usage grows quickly under some conditions where a lot of traffic is traversing port binding rules IG4 4.2.0 update 36File Name: 36.IG4000_base-sys-netpx-20191011-01.pkgFile Size: 180824 bytesMD5 Checksum: 9f3f6c00cf6f13de82875809dd7cd1cdRelease Date: 2019-10-23 12:00 SGT

  • IG 4 Update #35 – Web-Admin Login Enhancements

    This update includes the following enhancements: Adds support for web-admin login ID to be changed from default root This update fixes the following issues where: Importing many port binding rules fail Where default web-admin login ID has changed, Go-live System Check reports password is default though password has been changed already Web-admin audit log can […]

  • IG 4 Update #34 – Improved iOS Pseudo-browser Pop-up Speed, AP 2100 Support for Accounts with Dynamic VLAN, and Other Improvements

    IG 4 Update #34 adds the following enhancements: AP 2100 support for accounts with dynamic VLAN Micros Fidelio and JDS Interface to Springer Miller PMS settings GUI enhancement to control DB sync and posting unacknowledged bills after link establishment Speed up the time it takes for iOS pseudo-browser to pop up upon association with WiFi […]

  • IG 4 Update #33 – Lawful Intercept, Session Monitor and Other Configuration

    This update fixes the following issues where: 000435 Lawful intercept local logging gets turned off after applying the update and rebooting Session monitor page has missing data for VLAN and Status columns 000475 Inter-VLAN routing settings are not included in the configuration backup 000492 WAN load-balancer does not work after configuration restore Configuration restore fails […]